Effective Date: March 1, 2026 · Frontrunners Connections, a division of Frontrunners Health LLC
This SMS Messaging Acceptable Use Agreement ("Agreement") is entered into between Frontrunners Connections, a division of Frontrunners Health LLC ("Company," "we," "us," or "our"), located at 1919 South Shiloh Road, Suite 546B, Garland, TX 75042, and the individual or business entity subscribing to the Company's SMS messaging services ("Subscriber," "you," or "your").
By activating, accessing, or using the Company's SMS messaging platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to these terms, you may not use the SMS messaging features of the platform.
The Company provides SMS messaging tools that enable service-based businesses to communicate with their clients through text messages. These tools include appointment reminders, two-way conversational messaging, promotional campaigns, and automated follow-up sequences. Because text messaging is governed by federal and state law, this Agreement establishes the ethical and legal obligations that every Subscriber must follow as a condition of using the platform.
The rules in this Agreement are not optional guidelines. They are binding conditions of your subscription. Violations may result in immediate suspension or termination of your account, without refund, and may expose you to legal liability under applicable federal and state law.
By entering into this Agreement, you represent and warrant to the Company that:
You are solely responsible for obtaining and documenting proper consent from every individual whose phone number you upload to or use within the platform. The Company does not collect consent on your behalf. The following requirements apply:
Before sending any promotional, marketing, or advertising text message, you must have obtained the recipient's prior express written consent. This consent must clearly disclose that the individual is agreeing to receive automated text messages from your business, identify your business by name, describe the type of messages they will receive, and include instructions for opting out. Consent obtained through deceptive means, buried fine print, or pre-checked boxes does not satisfy this requirement.
You may send transactional messages (such as appointment reminders, booking confirmations, and payment receipts) to individuals who have provided you their phone number in the context of an existing business relationship within the past 18 months, provided those messages are directly related to that relationship. You may not use implied consent as a basis for sending promotional content.
You may not upload, import, or use any list of phone numbers that was purchased, rented, borrowed, or otherwise obtained from a third party. Every contact in your messaging list must have directly provided their phone number to you and consented to receive messages from your business specifically.
You must maintain records of how and when each contact provided consent. These records must be available upon request by the Company or in response to any legal inquiry. The Company's platform logs opt-in events, but this does not substitute for your own records of how consent was originally collected.
You must honor all opt-out requests immediately and without condition. The following rules apply:
The following uses of the platform are strictly prohibited. Engaging in any prohibited use constitutes a material breach of this Agreement and may result in immediate account termination, reporting to relevant authorities, and legal action.
You may not send messages containing or promoting any of the following:
You may not use the platform to:
The Company will complete A2P 10DLC registration with The Campaign Registry on your behalf as part of your onboarding. You agree to provide accurate and complete business information required for registration, including your legal business name, Employer Identification Number (EIN) or equivalent tax identification number, business address, and a description of your intended messaging use case.
You understand that providing false or misleading information for registration purposes may result in your registration being rejected or revoked by carriers, and may constitute fraud. You agree to promptly notify the Company of any material changes to your business information that could affect your registration status.
You may not send messages through the platform until your A2P 10DLC registration has been approved by carriers. The Company will notify you when your number is approved and ready for use.
The Company provides a platform and tools designed to support compliance with applicable law. However, the Company does not provide legal advice, and the availability of compliance features does not guarantee that your specific use of the platform will comply with all applicable laws. You are solely responsible for:
8.1 Limitation of Liability. To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the platform, including but not limited to damages arising from TCPA violations, carrier filtering or blocking, message delivery failures, or regulatory fines and penalties. The Company's total liability to you for any claim arising under this Agreement shall not exceed the total fees paid by you to the Company in the three months preceding the claim.
8.2 Indemnification. You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the platform; (b) your violation of this Agreement; (c) your violation of any applicable law, including the TCPA; (d) any claim by a third party that you sent them an unauthorized text message; or (e) any inaccuracy in the information you provided for A2P 10DLC registration.
8.3 No Legal Advice. Nothing in this Agreement or in any materials provided by the Company constitutes legal advice. The Company makes no representation that use of the platform will ensure compliance with applicable law. You are solely responsible for obtaining legal counsel regarding your compliance obligations.
The Company reserves the right to investigate any suspected violation of this Agreement. Upon reasonable determination that a violation has occurred or is occurring, the Company may, at its sole discretion and without prior notice:
Termination of your account does not relieve you of any obligations or liabilities that arose prior to termination, including your indemnification obligations under Section 8.
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under or related to this Agreement shall be resolved in the state or federal courts located in Dallas County, Texas, and you hereby consent to the personal jurisdiction of such courts.
The Company reserves the right to modify this Agreement at any time to reflect changes in applicable law, carrier requirements, or platform functionality. We will provide notice of material changes by posting the updated Agreement on our website and, where practicable, by notifying you via email or through your account dashboard. Your continued use of the platform following notice of changes constitutes your acceptance of the modified Agreement.
By subscribing to and using the SMS messaging features of the Frontrunners Connections platform, you acknowledge that you have read this Agreement in full, that you understand its terms, and that you agree to be bound by it. You further acknowledge that this Agreement is a legally binding contract between you and Frontrunners Connections, a division of Frontrunners Health LLC.
Please complete the form below to acknowledge that you have read and agree to the terms of this SMS Messaging Acceptable Use Agreement. Your typed signature, IP address, and timestamp will be recorded as your electronic signature.
If you have questions about your obligations under this Agreement or need clarification on any provision, please contact us before using the platform.
This Agreement was last updated on March 1, 2026. Prior versions are available upon request. This document does not constitute legal advice. Frontrunners Connections, a division of Frontrunners Health LLC, recommends that all subscribers consult with a qualified attorney regarding their specific legal obligations under applicable federal and state law.